Enhancement Price issue Fixed

After the temporary maintenance on November 20, we identified an issue in the Dynamic Pricing system.
As of 23:00 on November 20 (UTC +0), all issues have been fully resolved, and both the Enhancement system and the Smithy are now fully available for use.

 

Please see below for details regarding the cause of the issue, completed actions, and upcoming measures.

 

[Cause of the Issue]

  • In certain enhancement tiers, the use of free cubes was incorrectly counted as enhancement attempts, resulting in abnormal price increases.

 

[Completed Actions]

  • The incorrectly counted enhancement attempts have been removed, and pricing has now been restored to normal.

 

[Upcoming Measures]

  • For users who used actual Power Crystals during the affected enhancement tiers, we will refund the difference between what was charged and what should have been charged under normal circumstances.
  • Detailed information regarding refunds and restoration will be provided in a separate notice.

 

We sincerely apologize for the inconvenience this issue has caused, and we appreciate your patience and understanding.